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Author Archives: Deidre Harvey

WINNERS OF THE JANUARY 2011 FREE COURSE DRAW

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Winners of the January free course draw were:

Husna Zahran Al Mamari nominated by Sanaa Zahran Al Mamari (tel number xxxx6250)

and

Saleh Ali Al Mamari nominated by Taleb Hamood Al Balushi (tel number xxxx9078)

Well done to the winners!

You too can win a free course at MGI by logging on to our website and nomitating two friends.  If either of your friends win, you will automatically also win a free course.

Enter now for the February draw.  You have go to be in it to win it.

Talent Management

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Filed under Press Articles, Soft Skills

According to the Galup Management Model, only 26% of the employees in an average organization are engaged.  That means that 74% of your workforce probably do not feel connected to the organization, and of that an astonishing 56% are actively disgruntled and waste hours of your time on non work related activities.

Performance and talent management can help develop strategies that link the abilities of your staff to your strategic plan.  Modern Human Resource Management incorporates the view that people are assets to be to be developed and trained so that the right people are retained in the right positions.  In order to do this people have to know what the strategic objectives are, and then align their skills, ability and performance to the operational and financial goals of the organization in order to achieve these strategic objectives.

What that means in simple English is that everybody is good at something and it is in the company’s interest to find out what.  If an employee knows he is doing well at something,  he will develop self confidence and be motivated and committed, which in turn will increase efficiency.  Similarly, if an employee knows why he is doing something, where the organization is going and how he fits into it, he will be engaged.  All in all, you will have a happier workforce, lower staff turnover, reduced recruitment and training costs, and higher productivity.  Now doesn’t that make a whole lot more sense?

“The workplace should primarily be an incubator for the human spirit.” (Anita Roddick, 1942-2007

Your CV – Tips and Pointers

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Have you ever considered that most HR departments function in English?  That means that people working in those departments are usually good at English.  So, when you make your first impression with a job application and CV that is full of errors or doesn’t have accurate information, it can only be detrimental to your chances of getting the job that you applied for.

Here are ten comments that were taken from actual CV’s.

  1. Job Duties: “Answer phones, file papers, respond to customer e-mails, take odors.” 
  2.  Reason for leaving last job: “maturity leave.”
  3. Attention to detail “Am a perfectionist and rarely if if ever forget details.”
  4. Interests: “Gossiping.”
  5. Skills: “I have integrity so I will not steal office supplies and take them home.”
  6. Qualifications: “Twin sister has accounting degree.”
  7. Language skills: “Written communication = 3 years; verbal communication = 5 years.”
  8. Education: “I possess a moderate education but willing to learn more.”
  9. Bad traits: “I am very bad about time and don’t mind admitting it. Having to arrive at a certain hour doesn’t make sense to me. Any company that insists upon rigid time schedules will find me a nightmare.”
  10. Personal: “I am loyal and know when to keep my big mouth shut.”

They are funny, but it would be interesting to see how many of the applicants got as far as a first interview.  The moral of the story is, even if you are a native or near native speaker, get somebody to proofread your documents before sending them.  If you are not sure about a word, don’t use it. Always tell the truth and don’t supply too much personal information.

Here are some tips on what not to do:

-       Don’t use coloured paper, pretty designs or smileys.

-       Don’t make your CV too short or too long.  One page is too short.  Six pages is too long.

-       Don’t include seductive pictures of yourself, especially if they were taken several years ago.

-       Don’t include personal or childlike e-mail addresses.  If you address includes words such as, lonely, love, sweet, sixty, nine, kiss/es, baby, beautiful or stud, just give them your telephone number instead.

-       Don’t use long complicated sentences and vocabulary that you are not absolutely sure you understand correctly.

Finally, make sure your details are current and accurate.  It would be a pity to go to all that trouble and then be out of contact if you were called for an interview.

You don’t write because you want to say something; you write because you’ve got something to say.  F. Scott Fitzgerald

For more information go to info@moderngulf.com

Motivation

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Motivation in a Nutshell

Today with globalization and the Internet, we have a vast resource of people to meet our staffing needs.  Nevertheless recruitment and training of staff is a huge financial cost and it is therefore in the best interests of organizations to retain the good staff they have. 

There are many different reasons why people stay in the positions they have.  Money and security is a big motivator, but once that need has been fulfilled the most effective way to retain your staff is by training, involvement and recognition.

-       If people feel that they are personally benefitting from training they are receiving they will be motivated.  If this training is tied into their jobs and they can associate the new skills with the activities they are expected to perform, they will be even more motivated, develop confidence and be more productive.

-       If employees can align the company mission, vision, goals and values with those with their own, they will feel involved and automatically buy into the overall direction of the company.  

-       All people, even at senior level, need recognition for good performance which can be linked to salary and/or a bonus scheme.  If your budget can’t run to bonuses, an “employee of the month” or a small gift is certainly well appreciated, but nothing leaves a warm glow more than a genuine, heartfelt “Thank you”.

So essentially, to keep good staff happy all you have to do is train them, involve them in the organization and above all show them that you appreciate them.  You will be surprised at how far a genuine, heartfelt ‘thank you’ can go.

“Fantastic things happen – to the way we feel, to the way we make other people feel. All this simply by using positive words.” (Professor Leo F Buscaglia)

Attention School Leavers

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Filed under General Foundation Programmes, Press Articles, School News

Manage your Destiny

Life takes us on journeys full of bumps, turns and winding paths, some of which we can control and the rest… let’s call them fate or destiny. Upon reaching our mile stone destinations, we realize that we don’t always end up where we thought we would. The good news is that the majority of the reward is found in the journey itself.  When travelling with awareness and an eagerness to learn, the world becomes a fountain of endless possibility.

It is with this philosophy in mind that we should approach the new academic year. We should keep our eye on the goal, but not lose focus on what we are able to gain at every step on the way to that goal. Hundreds of school leavers are not doing what they would like to be doing right now. Perhaps they were unable get into the course that most interests them, or they are forced into doing an unwanted foundation year, or they haven’t managed to get into their first choice university. Whatever the case may be, this is no time to wallow in defeat. Dust yourself off, open your eyes, remember your dream, and now find a way to get closer to it.

“How?” I hear you thinking. There are many ways to Rome as I’m sure you’ve heard. It is up to you to find an alternative route, or perhaps you need to substitute your mode of transport. If you are already at university or college, ask the student advisors to help you expand and understand your options. If you are still hoping to join an institute of higher education, don’t waste your time sitting at home doing nothing. Enroll in short courses, English courses or IT courses at your local institute. These certificates will stand you in good stead when applying to study.  Now take hold of your life and start securing a better academic future for yourself and your family. You will not be disappointed!

Public Speaking

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 A well known public speaker was preparing to give a presentation in Japan.  Hoping to impress his audience he asked his interpreter how to pronounce “Ladies” and “Gentlemen” in Japanese whilst pointing toward the gender signs on the lavatory.  After practicing for some time, he began his speech with “Good morning, Ladies and Gentlemen” in Japanese. His audience seemed really amused and afterwards one of them asked him why he had started his presentation with “Good Morning, toilets and urinals.” 

And that ladies and gentleman is a perfect example of a public speaker with great personal confidence, but inappropriate knowledge and preparation.   In order to master Public Speaking both skills are critical.   You can learn to look confident, practice making good eye contact, speak with conviction, but you can’t always and pretend to know what you are talking about.

Another misconception about Public Speaking is that it is something we do in business situations in front of crowds of people.  It’s not true.  Even speaking in small groups socially is a form of public speaking and can literally terrify some people.  There are techniques and tips that can help your hold you own in any social environment, take away nervousness and fear, and allow you to present yourself as the best you can be.    

You no longer need to be frightened to voice your opinion in meetings, conferences, and at social functions.   With preparation and practice we can all stand up in front of an audience, hold our heads up high and deliver our messages with confidence and conviction.

“It usually takes more than three weeks to prepare a good impromptu speech.”

— Mark Twain

Talent Management

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Filed under Press Articles, Soft Skills

According to the Galup Management Model, only 26% of the employees in an average organization are engaged.  That means that 74% of your workforce probably do not feel connected to the organization, and of that an astonishing 56% are actively disgruntled and waste hours of your time on non work related activities.

Performance and talent management can help develop strategies that link the abilities of your staff to your strategic plan.  Modern Human Resource Management incorporates the view that people are assets to be to be developed and trained so that the right people are retained in the right positions.  In order to do this people have to know what the strategic objectives are, and then align their skills, ability and performance to the operational and financial goals of the organization in order to achieve these strategic objectives.

What that means in simple English is that everybody is good at something and it is in the company’s interest to find out what.  If an employee knows he is doing well at something,  he will develop self confidence and be motivated and committed, which in turn will increase efficiency.  Similarly, if an employee knows why he is doing something, where the organization is going and how he fits into it, he will be engaged.  All in all, you will have a happier workforce, lower staff turnover, reduced recruitment and training costs, and higher productivity.  Now doesn’t that make a whole lot more sense?

“The workplace should primarily be an incubator for the human spirit.” (Anita Roddick, 1942-2007

Problem Solving & Decision Making

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Soft Skills Training

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We live in a fast paced ever changing world where organisations and industries evolve and expand and we are expected to have a multitude of skills and be a jack-of-all-trades. Systems, programmes and practices continuously change, making it critical for workers to be up to date and to stay on top of the game. Short courses provide the opportunity to update our skills and get in touch with the latest trends and developments in a very short period of time at a reasonable cost. They enable us to enhance the skills gained in the workplace or build on our college or university qualifications.

 Short training workshops are a fun and creative way to fill the gaps in our knowledge and to discover new ideas to inspire us to greater business success. They give us a competitive edge when it comes to job opportunities and promotions.

Courses in areas of soft skills and self-development, such as emotional intelligence, assertiveness, public speaking and communication and in personnel development such as leadership, conflict resolution, sales and marketing, can make us the ideal candidate for a higher position in the workplace. Competencies such as these are easily transferable from workplace to workplace and are a great asset on a CV.

Training courses can be highly effective tools when it comes to optimising the efficiency of any business establishment, whether it’s a hospital, a sales operation, a manufacturing plant, an oil field, a restaurant, or any other facility. Businesses that make the choice to invest in specialised training courses for the enrichment of their employees gain many benefits that other businesses don’t.

(By Lois Wagner)

Four more FREE courses to be won!!!!!!!!

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Filed under Competitions

A very warm Eid Mubarik to all our customers, colleagues and friends.

In September there are 4 more free courses up for grabs.  This time it could be you, if you nominate a winning friend. Entries open 18th September and winners will be announced on the 25.

For further information log on to the competition page!
www.moderngulf.com/competition

All the very best of luck!

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